1 Introduction
Welcome to Sarkari Kaam ("we," "our," "us"). Ye Privacy Policy batati hai ki hum kaise aapki personal information collect karte hain, use karte hain, store karte hain, aur protect karte hain jab aap hamari website sarkarikaam.site visit karte hain.
Hum aapki privacy ka poora samman karte hain aur Digital Personal Data Protection Act, 2023 (India) aur General Data Protection Regulation (GDPR) ke standards follow karte hain.
Hum aapka personal data bechte nahi hain. Hum sirf service provide karne ke liye minimum data collect karte hain aur use securely store karte hain.
Is website ka use karke aap is Privacy Policy se agree karte hain. Agar aap agree nahi karte, toh please website use na karein.
2 Information We Collect
Hum do tarah ki information collect karte hain — personal information jo aap directly provide karte hain, aur automatic information jo website use karte waqt collect hoti hai.
2.1 Personal Information (Jo Aap Provide Karte Hain)
| Data Type | Kab Collect Hota Hai | Purpose |
|---|---|---|
| Full Name | Registration, Contact Form | Account identify karne ke liye |
| Email Address | Registration, Contact, Newsletter | Communication, login, updates |
| Mobile Number | Registration, OTP Login | Authentication, alerts |
| Password | Registration | Account security (encrypted) |
| Message Content | Contact Form | Aapki query ka reply dene ke liye |
2.2 Automatic Information (Jo Automatically Collect Hoti Hai)
- IP Address — location aur security ke liye
- Browser & Device Info — user agent, screen size, OS
- Pages Visited — kaunsa content popular hai samajhne ke liye
- Time on Site — engagement measure karne ke liye
- Referrer URL — aap kahan se aaye
- Cookies & Local Storage — preferences save karne ke liye
Hum aapka sensitive data jaise bank details, Aadhaar number, PAN collect nahi karte. Agar aap kisi government scheme ke liye apply karte hain toh aapko official portal par jaana hoga.
3 How We Use Your Data
Hum aapki personal information ka use karte hain sirf legitimate purposes ke liye, jisme shaamil hain:
- Service Provide Karna — Account create karna, login authentication, saved jobs/schemes access dena
- Communication — Aapki queries ka reply, important updates, newsletter (agar subscribed)
- Personalization — Aapke interest ke according content recommend karna
- Security — Fraud detection, unauthorized access prevention, spam filtering
- Analytics — Website traffic aur user behavior samajhna (anonymous)
- Legal Compliance — Law enforcement requests, court orders
- Improvements — Better features aur content develop karna
We Never Sell Your Data
Hum aapki personal information kisi third party ko bechte nahi, rent par nahi dete, ya trade nahi karte. Aapka data aapka hi hai.
Legal Basis for Processing
Hum aapka data process karte hain in legal bases par:
- Consent — Jab aap registration ya contact form bharte hain
- Contract — Service provide karne ke liye
- Legal Obligation — Law ke requirement ke according
- Legitimate Interest — Security aur fraud prevention ke liye
4 Cookies & Tracking
Hamari website cookies aur localStorage use karti hai taaki aapka experience better ho. Cookies chhoti text files hoti hain jo aapke browser mein store hoti hain.
4.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login session, security | Session |
| Preferences | Dark mode, language, saved jobs | Persistent (1 year) |
| Analytics | Google Analytics — traffic analysis | 2 years |
| Advertising | Google AdSense — personalized ads | Varies |
4.2 Managing Cookies
Aap apne browser settings se cookies manage ya disable kar sakte hain. Lekin isse kuch features kaam nahi karenge. Har browser mein cookies manage karne ka tarika alag hai:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Preferences → Privacy & Security
- Safari: Preferences → Privacy
- Edge: Settings → Cookies and Site Permissions
Hum aapki preferences (dark mode, saved items, login session) ko browser ke localStorage mein save karte hain. Ye data aapke device par hi rehta hai aur server par nahi jaata.
5 Third-Party Services
Hamari website kuch third-party services use karti hai jo aapki information process kar sakti hain:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website traffic analysis | View |
| Cloudflare | Hosting, CDN, DDoS protection | View |
| YouTube | Embedded videos | View |
| Font Awesome | Icons (CDN) | View |
| Google AdSense | Advertising (agar applicable) | View |
5.1 External Links
Hamari website par government official portals ke links hain (jaise uidai.gov.in, ssc.gov.in). Ye websites hamari nahi hain aur unki apni privacy policies hain. Hum unki content ya privacy practices ke liye responsible nahi hain. Jab aap in links par click karein, toh unki privacy policy zaroor padhein.
6 Data Security
Hum aapki personal information ko protect karne ke liye industry-standard security measures use karte hain:
- HTTPS Encryption — Poore website par SSL/TLS encryption
- Password Hashing — Passwords bcrypt/argon2 se hash hote hain, plain text mein store nahi
- Secure Database — Cloudflare D1 (encrypted at rest)
- Access Control — Sirf authorized personnel hi data access kar sakte hain
- Regular Audits — Security vulnerabilities ki regular checking
- Rate Limiting — Brute-force attacks se protection
- DDoS Protection — Cloudflare protection
Internet par 100% secure kuch nahi hai. Hum best practices follow karte hain, lekin hum absolute security guarantee nahi kar sakte. Please strong password use karein aur apna account safe rakhein.
6.1 Data Retention
Hum aapka data tab tak store karte hain jab tak:
- Aapka account active hai
- Legal requirements ke liye zaroori ho
- Service provide karne ke liye zaroori ho
Aapka account delete karne par hum aapka personal data 30 din ke andar delete kar dete hain (legal exceptions ke alawa).
7 Your Rights
DPDP Act 2023 aur GDPR ke tehat aapko ye rights hain:
| Right | Matlab |
|---|---|
| Right to Access | Aap apna stored data dekh sakte hain |
| Right to Correction | Galat data correct karwa sakte hain |
| Right to Erasure | Account aur data delete karwa sakte hain |
| Right to Withdraw Consent | Kabhi bhi consent withdraw kar sakte hain |
| Right to Data Portability | Apna data dusri service mein le jaa sakte hain |
| Right to Complain | Data Protection Board of India mein complaint |
7.1 How to Exercise Your Rights
Apne rights exercise karne ke liye humein email karein: ronakmishra773@gmail.com with subject line "Data Rights Request". Hum 30 din ke andar reply karenge.
8 Children's Privacy
Hamari website 13 saal se kam umar ke bachhon ke liye nahi hai. Hum jaan-boojh kar bachhon ka personal data collect nahi karte.
Agar aapko lagta hai ki humne kisi bachhe ka data collect kiya hai, toh please humein email karein aur hum use turant delete kar denge.
Agar aapke bachhe ne hamari website par account banaya hai, toh aap humein email karke usse delete karwa sakte hain.
9 Policy Changes
Hum is Privacy Policy ko kabhi bhi update kar sakte hain. Material changes hone par hum:
- Website par notice publish karenge
- Registered users ko email karenge
- "Last Updated" date change karenge
Aapko regularly is page ko check karte rehna chahiye. Continued use of the website after changes means aap new policy se agree karte hain.
Current Version
Ye Privacy Policy 25 September 2026 se effective hai. Previous versions archive nahi kiye gaye.
10 Contact Us
Privacy policy ke baare mein koi bhi sawaal, concern, ya complaint ho toh humein contact karein:
Data Protection Officer
Name: Ronak Mishra
Email: ronakmishra773@gmail.com
Location: Haryana, India
Response Time: 30 din ke andar
Agar aapko lagta hai ki aapke data rights ka violation hua hai, toh aap Data Protection Board of India mein complaint file kar sakte hain.
Sarkari Kaam par bharosa karne ke liye dhanyawad. Hum aapki privacy ki raksha ke liye committed hain.